Terms and Conditions

Please read the following terms and conditions of use carefully before using this website and before reviewing or purchasing our products from GreenSuppliesOnline.com. As a part of our Company policy if you register with our website or buy any products from us, we will ask you to clearly agree to these terms and conditions listed below. In that way, we are sure that you fully understand the process of doing business with us. Also, for your own security, you may print a copy of these terms so that it may always be available for your records for any future reference. In addition, please also see our Privacy Policy that way you are aware about how we protect and use the personal information of our customers, which is incorporated herein by reference.

All of our products such as, electronic cigarettes are not intended as “permanent replacement” or “stop smoking” or “quit smoking” devices. Our products give satisfying taste, are gratifying and delicious, enjoyable, and a fun substitute to smoking cigarettes. Juices and e-liquids do contain nicotine. Nicotine is highly addictive and dangerous. Even on its lowest dosage, it has the potential to cause a variety of side effects and severe sickness, including (but not limited to): nausea, vomiting, high blood pressure, and cancer. In order to purchase products or view the greensuppliesonline website you must authorize that you are at least 18 years of age (21 years of age in California). If you are a pregnant or are breastfeeding, you should not use nicotine products. Information and statements regarding these products have not been evaluated by the food and drug administration, and they are not intended to diagnose, treat, cure, or prevent any ailment or disease.

Health disclaimer

The information on this website or any of the materials, products, e-liquids, or devices distributed or sold by www.GreenSuppliesOnline.com has not been evaluated by the Food and Drug Administration. These products are not intended to help users to stop smoking. They are not a permanent replacement to a smoking device, cessation devices, or made to assist to quit smoking. These products are not made to diagnose, treat, cure, or prevent any diseases known to modern medicine. If you are pregnant, nursing, taking medications, or have a history of heart conditions, we highly recommend that you consult a medical doctor or official medical professional before using any tobacco or nicotine products.

Regular purchases | Terms of Buying

The price of all of our Products may vary and you can expect that they will be blatantly disclosed adjacent to the Product on the Website. You can expect that your credit card will be billed for this amount on the date your order is placed. And it will appear as a separate transaction on your billing statement. Please understand that you manifest YOUR AGREEMENT to ordering any of our Products and agree to be charged by clicking any button containing the words of confirmation including ‘Submit’ ‘Confirm my Order’ ‘Confirm This Purchase’ ‘Yes Please’, ‘I Agree’, ‘Rush My Order’, or similar syntax, whether you have read these terms or not.

When you buy an item or place an order on GreenSuppliesOnline.com (“GSO”), you’re doing so on the following terms:

  • You promise to us that you have carefully considered the suitability of your chosen item(s), and that you have chosen appropriately;
  • You cannot cancel a completed purchase of an item;
  • We do not promise that any particular item will continue to be available on GSO once an order is fulfilled;
  • Your relevant details may be provided to the supplier (our warehouse) in order to facilitate the transaction, for example for invoicing and item support services;
  • Transaction limits may apply to an order (such as a total or daily limit).

The delivery confirmation policy

Mistakes happen and there are instances that we might encounter challenges during deliveries. There are situations that are beyond our control and you agree that any delivery confirmation (that includes those that which do not warrant a signature) provided by the shipping provider you have selected is supposed sufficient as proof of delivery to you as the credit card holder responsible for this transaction. Please note that an adult signature is required on nicotine products. If you wish to cancel future deliveries or charges from GreenSuppliesOnline you can do so by contacting us. In order to do so, you must email our Customer Service Department at support@greensuppliesonline.com or call our toll fee no. at 877-234-7737. Our team will promptly reply to your email concerns. In this case, you are responsible for payment of any Products that have either already been shipped to you, or have been delivered at the time of your email.

The return policy

All items must be returned within a period of 90 days of order or billing. Shipping and handling charges are non-refundable. We strictly DO NOT accept CODs or third party billing for merchandise which has been returned. Should you receive any products that have arrived to you upon delivery bearing extensive damage, you must email a Customer Case Representative immediately at return@greensuppliesonline.com or call our toll fee no. at 877-234-7737.

In order to be considered for reimbursement, you must do the following:

Email our Customer Service Department at return@greensuppliesonline.com within a period of 90 days from the purchase (Product issues not declared during this 90-days period are not entitled to a refund).
For safety reasons, we cannot accept any returns on bottled e-liquids. We also cannot accept returns for opened cartridges, cartomizers or tanks.
Once you have received your Return Merchandise Authorization (RMA) number, you can send the merchandise back to us (postmarked within that 90-days period). You will receive your RMA number and the return address at this time. This RMA number is necessary, and it must be clearly written on the outside of the package. Our shipping department will NOT accept packages that do not have an RMA number on them. Furthermore, you will shoulder the shipping cost.

Return items must be sent to the address provided by our Customer Service Department (return@greensuppliesonline.com).

NOTE: As stated prior, shipping and handling charges are non-refundable in returns.We do not, and will not accept returns, or issue refunds for packages which are marked “return to sender” or “refused.” If you return a package, we highly suggest you get proof of the shipment, for your records in the case anything does go wrong. Upon the receipt of your returned product, being that it does include the valid RMA number; a refund will then be issued to the credit card used to make the purchase. Once a return is received by our shipping department, it takes generally between 5-10 business days to process the return and make all financial refunds. After a return has been processed, it is possible for it take up to one billing cycle for this return to be posted to your account, depending on your financial institution.

GreenSuppliesOnline provides an amazing 90-day warranty that covers our electronic cigarette products and warrants that all of these products be in good working condition when purchased directly through the GreenSuppliesOnline website. Should any products fail to be in good working condition during the warranty period, as we assured in our policy it will be replaced at no charge to the customer (excluding the shipping and handling charge) as long as the products have not been subjected to misuse, abuse, accidents, disaster, or any type of non-GreenSuppliesOnline authorized modification or repair. Replacements may be obtained by contacting Customer Service at support@greensuppliesonline.com or call our toll fee no. at 877-234-7737. It is required for the defective product to be returned to us, and must include a GreenSuppliesOnline-issued RMA (Return Material Authorization) written on the outside of the package, sent prepaid and returned merchandise must be properly packaged for safe shipment. GreenSuppliesOnline will then send a new replacement item to you.

The GreenSuppliesOnline Warranty is defined as the serviceable life of the product in question. This is defined as the period during which all components are available. Should the product be determined to be irreparable, GreenSuppliesOnline reserves the right to substitute the defective product with an equivalent if available, or to retract the Warranty if there is no replacement available.

The above warranty is the only warranty authorized by GreenSuppliesOnline. GreenSuppliesOnline will not be held liable in any way for damages that may include circumstances including loss of pleasure, loss of enjoyment, loss of savings, or any other obscure, incidental, or consequential damages arising out of the use, or inability to use such products.
Terms of service

The Terms of Service (‘TOS’) serves as a legally binding agreement made by and between GreenSuppliesOnline (‘we’ or ‘us’) and you, personally and, if applicable, on behalf of any entity for whom you may be using this web site (collectively, ‘you’). This TOS governs your use of the www.GreenSuppliesOnline.com web site (‘Web Site’) and the services we offer on this Web Site (‘Services’), so for your own personal benefit, please read it carefully.

1. Terms of using the website.

Eligibility. With the exceptions expressed below, services are to be used only by, and Membership is limited to, only those individuals who can form legitimate, legally binding contracts under applicable law. This goes without limitation, as minors are strictly prohibited from becoming GreenSuppliesOnline Members. GreenSuppliesOnline Membership is defined by engaging in and completing a purchase agreement with GreenSuppliesOnline wherein you, the consumer purchase one of the products found on the Website.
Compliance. You must comply with all terms and conditions of this TOS, all of the policies referenced below, and all of the necessary applicable laws, regulations, and rules when you use the Website.
License and Retractions. You are hereby granted a limited, non-exclusive right to use any of the content and materials on this Website in the normal course of your use of the Website, Subject to the terms and conditions of this Terms of Service. You are not free to use any third party intellectual property without the expressed written permission of the applicable third party, except as permitted by law. The Website will retain all ownership of its intellectual property rights and you may not obtain any rights therein by virtue of this Terms of Service or otherwise, except as expressly set forth in this Terms of Service. You have no right to copy, use, perform, display, or create derivative works from, transmit, distribute, have distributed, or sub-license from materials or content available on the Website, except as expressly set forth in this Terms of Service. You may not attempt to reverse engineer any of the technology used to provide the Services.
Prohibited Conduct. When using this GreenSuppliesOnline Website and Services, you are prohibited from (i) infringing any patent, copyright, right of publicity, trademark, trade secret, or any other right of any party; (ii) defaming, abusing, harassing, stalking and individual, or disrupt or interfere with the security or use of the Services, this Website, or any of the websites linked to this Website; (iii) interfering or damaging this Website or Services which include without limitation, the use of viruses, Trojan horses, cancel bots, flood pings, harmful code, packet or IP spoofing, denial of attacks, forged routing or electronic mail address information or similar methods of technology used unlawful manner; (iv) attempting to use another person’s user account, impersonating another entity or person, misrepresentation of your affiliation with another entity or person, and this includes, without limitation, the Website or the creation of a false identity; (v) attempting to obtain unauthorized access to this Website or portions of the Website that are restricted from general access; (vi) engaging, whether in a direct or indirect manner, in the transmission of “spam,” junk mail, chain letters, or any other type of unsolicited solicitation or material; (vii) collecting, manually or through an electronic and/or automatic process, information regarding any other user(s) without their express consent, or other information relating to the Website or the Services; (viii) using any meta tags, or any other “hidden text” that may utilize the GreenSuppliesOnline name, any trademarks, or product names; (ix) advertising, offering to sell, or the selling of any goods or services, except as it may be expressly permitted by the Website; (x) engaging in any activity that may interfere with any third party’s ability to use or enjoy the Website or Services; or (xi) assisting any third party that may be engaging in any of these activities prohibited by this Terms of Service (TOS).
Other Users. If for some reason, you become aware of any conduct that is in violation of this Terms of Service, we strongly encourage you to contact our Customer Service department immediately. We reserve the right, but hold no obligation to respond to such communications.

2. Your content.

License. It is your free will that brings you to the Website, and this very same free will that will lead you to leave behind content. When you choose to post, store, or transmit any content or information on or to the Website, you are hereby granting us a non-exclusive, worldwide, perpetual, royalty-free, sub license, right and license to use, display, copy, perform, intentionally create derivative works from, transmit, distribute, have distributed, and sub license such content in any form, in any form of media currently used/ known or hereinafter created, anywhere in the world it may occur. You are hereby irrevocably waiving any claims that may be made based on moral rights or similar theories, if any truly exist.
Objectionable Content. Harassment in any manner or form on or through the website, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including GreenSuppliesOnline or other licensed employees, hosts, or representatives, as well as other members or visitors on the site are prohibited. You are not allowed to upload, distribute, or otherwise publish through the website any content which is libelous, insulting, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable, which may constitute or encourage a criminal offense, violate the rights of any party, or which may otherwise give escalation to liability or violate any law. You may not upload commercial content on the website or use the website to solicit others to join or become members of any other commercial online service or other organization.

3. Accuracy of information.

We want to guarantee that all information is accurate. However, humans generate all the content on our Website. Even though we are thorough in checking the data, there is still a chance errors can happen. We exert all of our efforts to ensure that all information provided on this Website is accurate and complete. But there are possibilities that this information may contain irregularities such as typographical errors, pricing errors, and other inaccuracies or errors. We assume no responsibility for these errors and oversights, and we reserve the right to: (i) revoke any offer that has been stated on the Website; (ii) correct any of these inaccuracies, errors, or omissions; and (iii) makes any necessary revisions or changes to prices, content, promotions, descriptions of product or specifications, or any other type of information on the Website.

4. Sales tax.

Most products that you are going to purchase from GreenSuppliesOnline.com website are tax inclusive. You are responsible to pay any of the applicable sales tax indicated on our Website.

5. Fraud.

We are fully aware in fraudulent acts ongoing in an online environment. However, we reserve the right, but not obligated to actively report and / or prosecute actual and suspected credit card fraud. If there are such situations it is in our discretion to require additional authorizations from you such as a telephone confirmation of your order, and other forms of validation. We also reserve the right to cancel, delay, refuse the shipment, or recall from the shipper any order we suspect is fraudulent. Throughout the ordering process, we capture certain information, and this includes date, time, IP address, and other information that is used to locate and identify individuals who are committing fraud. Should any order through our Website, be suspected of fraud, we reserve the right, though we undertake no obligation, to present all records, with or without subpoena, to all necessary law enforcement agencies as well as to the credit card company for the investigation of fraud. We also reserve the right to cooperate with the authorities to prosecute offenders to the fullest extent of the law.

6. Intellectual property rights.

Permission is granted to electronically copy and print hard copy portions of this website for the sole and exclusive purpose of placing an order with GreenSuppliesOnline or purchasing GreenSuppliesOnline products offered. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with GreenSuppliesOnline. Any other use, including but not limited to the electronic or physical reproduction, distribution, display, or transmission of the content of this site is strictly prohibited, unless previous written authorization is obtained from GreenSuppliesOnline.

7. Third party websites.

To increase value to our visitors, GreenSuppliesOnline may link to sites operated by third parties. However, even if the third party is affiliated with GreenSuppliesOnline, GreenSuppliesOnline has no control over these linked sites. All of which have separate privacy and data collection practices independent of GreenSuppliesOnline. These linked sites are only for your convenience and therefore you access them at your own risk. We are not responsible or liable for any material located on or available on these websites in the protection of your data by third parties; once you leave our site we cannot guarantee the protection or safety of information elsewhere. Should you participate or have dealings with any in way, participation in promotions offered by advertisers on the Website, and this includes the payment and delivery of these goods or services, and any other terms, conditions, warranties, or representations associates with these dealings and/or promotions, such interactions are between you and the applicable advertiser/ third party. We shall not be responsible or whatsoever liable, directly or indirectly, for any loss or damages caused by the usage or reliance on any such material available on or through any site or dealings or promotions.

8. Linking and framing.

You may not deep link to portions of the GreenSuppliesOnline Website, frame, inline link, or similarly display any of our properties, which includes without limitation, the Website. You are prohibited from using any of our logos or trademarks as part of a link without our express written permission.


Should you choose to comment or leave feedback, suggestions, ideas, or other disclosed submissions you submit or offer to us in connection with your use of the Website becomes our property. Such disclosure, submissions, or offering of suggestions or comments constitutes to us of all worldwide rights, title, and interest in all patent, copyright, trademark and all other forms of intellectual property and all other rights whatsoever in and to the Comments and a waiver of any such claim based on moral right, unfair competition, breach of implied contract, breach of confidentiality, and any other type of legal theory (obscure or otherwise). Therefore, we will own exclusively all rights, titles, and interest, and we shall not be limited in any way towards the manner which we use these Comments; commercial or otherwise. If you are opposed to assigning us any such rights over Comments you make, you should not submit any Comments on the Website. We are, and will be under no obligations to: (i) to maintain any Comments in confidence; (ii) to pay you, or any third party any type of compensation of Comments made on our Website; (iii) to address or respond to any Comments. You are and shall remain solely responsible for the content of any Comments you make.

10. Indemnification.

You agree to indemnify, defend, and hold harmless GreenSuppliesOnline, its directors, officers, employees, agents, contractors, licensors, licenses, suppliers, successors, and assignees of each (collectively the “Service Providers”) from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the website using your Internet account.

11. Disclaimers, exclusions and limitations.

Disclaimer of warranties. GreenSuppliesOnline supplies the website, products, and services on a strictly ‘as is’ and ‘as available’ basis. We absolutely do not represent or warrant that the products, the website, services, its particular use, or any information contained on it: (i) will be uninterrupted or secure, (ii) will be entirely perfect; free of defects, errors, or inaccuracies, (iii) will precisely or explicitly meet your personal standards or requirements, or (iv) will operate perfectly in the configuration or with other hardware/ software you are using. We do not offer warranties other than those which have been expressed in this terms of service, and hereby we disclaim any and all implied warranties, especially those which include, without limitation, warranties of fitness for a specific purpose, merchant-ability as well as non-infringement.
Disclaimer of forward-looking statements. We wish to inform you that this website may contain forward-looking statements that can reflect our current expectations regarding any future events and future business development. This forward-looking statement does involve a certain amount of risks and uncertainties. Actual developments or results have the possibility of differing material from those which were projected and it all depends on a number of variable factors, many these are outside of our control.
Health-related information. on the website we provide material for informational purposes strictly. None of this content is meant to substitute the expert advice of doctors or other health care professionals. None of the information on or available through this website is intended to diagnose or treat any medical conditions. it is your responsibility to carefully read all terms of service, product information and instruction prior to use.
Products. All greensuppliesonline products sold are subject only to any applicable warranties of their respective manufacturers, suppliers, and distributors, if any, provided in the packaging of the product. To the fullest extent of the law which is permissible, we hereby disclaim any and all warranties of any kind, whether they are expressed or implied, including Without limitation, any type of implied warranties of merchant-ability, non-infringement, or fitness for a specific purpose. Without limiting the generality of the foregoing, we hereby expressly disclaim any and all liability for product defect or failure, claims that are due to normal use, misuse, abuse, non-greensuppliesonline modification, improper product selection, noncompliance with any codes, or any type of misappropriation.
Exclusion of damages. greensuppliesonline will not be held liable to you or any third party for any consequential, indirect, incidental, disciplinary, or special damages (including wihtout any limitation, damages which may relate to lost profits, loss of data, or goodwill), relating to or in connection with the use of the website or products, regardless of the cause of action in which they are based, including if the user is advised of the possibility of such damages occurring.
Limitation of liability. In no event shall we aggregate liability that arises from, relates to, or may have a connection with this terms of service (including, without limitation, claims which relate to the website, or the products) exceed a sum greater than $100 or the amount you paid for greensuppliesonline products.

12. Force majeure.

In the event of a force majeure, deeming the Website unable to provide the Products, you acknowledge and understand that GreenSuppliesOnline will not be breaching any portion of its obligation towards You under these here Terms of Service. A force majeure event is one that occurs and extends beyond the control of the Website. FOR THE RECORD: THE WEBSITE SHALL HAVE NO LIABILITY TO YOU, WHETHER IT BE IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, OR ANY OTHER METHOD OF LIABILITY FOR FAILURE TO PERFORM ANY OBLIGATIONS IN ACCORDANCE WITH THIS AGREEMENT TO THE EXTENT THAT ANY SUCH FAILURE IS A RESULT OF A FORCE MAJEUR EVENT.

13. Domestic usage; exportation restriction.

This Website is controlled from offices within the United States of America. We make absolutely no representation that this Website or any of its content (which includes without limitation, any services, or products available through or on this Website) is appropriate or openly available for use in other locations. For users accessing the Website outside of the United States of America, this action is done on their own personal initiative and they hold all responsibility for complying with local laws, wherever applicable. In addition, the export control laws of the United States prohibit the exportation of certain technical data and software to certain territories. No portion of the content from this Website may be downloaded as it violates United States law.

14. Arbitration.

Any disputes that may arise as a result of, or should relate to this Terms of Service (and this includes formation, performance, or any sort of alleged breach) or use your use of the Website, will be resolved exclusively under confidential binding arbitration held in the State of Florida before and entirely in accordance with the Rules of the American Arbitration Association. The award of the arbitrator will be binding and it may be entered as a judgment in any court of competent jurisdiction. To the fullest extent that is permissible by applicable law, under this Terms of Service, no arbitration will be joined to any other arbitration involving any other party subject to this Terms of Service, whether it be through class arbitration proceedings or otherwise. Notwithstanding the foregoing, we hold the right to seek conjunctive, or any other equitable relief in state or federal court located in Florida to enforce this Terms of Service or to prevent an infringement of a third party’s rights. In the event we seek equitable relief, each party hereby irrevocably submits to the personal jurisdiction of such court.

15. Waiver of class action rights.


16. Limitation of actions.

You acknowledge as well as agree that, regardless of any act or law to the contrary, any claim or cause of action you have arising from, in relation to, or in connection with your usage of the Website, must be filed within a period of one calendar year after such claim or the cause of action arises, or it shall be forever barred.

17. Modification of terms of service.

We reserve the right to modify, alter, or change this Terms of Service on any time at our own discretion, and your continued usage of this Website will be conditioned upon the Terms of Service in force at the time of you have used the Website. You retain the freedom to check the most current version of the Terms of Service at this page, and it is suggested you do so periodically.

18. Termination.

These terms and conditions are applicable to you upon accessing our website and during your completion of the registration or shopping process. These terms and conditions, or any part of them, may be terminated by GreenSuppliesOnline without prior notice. The provisions relating to Copyrights, Trademarks, Warranty Disclaimer, Limitation of Liability, Indemnification, Choice of Law and Dispute Resolution, and the License shall persist any termination.

19. Integration.

This Terms of Service contain the entire understanding between you (our customer) and GreenSuppliesOnline regarding all usage of this Website, and it supersedes all prior and contemporaneous agreements and any understandings between you and GreenSuppliesOnline relating thereto.

20. Additional terms.

This Terms of Service will be binding upon each party hereto as well as its successors and permitted assigns, and it shall be governed by and construed in accordance with the laws of the State of Florida without regard to conflict of law principles. This Terms of Service and all of your rights and obligations under them, in no way may be assignable or transferable by you without the prior written consent of GreenSuppliesOnline. No failure or delay by any party in exercising any right, power or privilege under this Terms of Service will operate as a waiver thereof, nor will any single or partial exercise of any privilege, right, or power preclude any other or further exercise thereof or the exercise of any other privilege, right, or power under this Terms of Service. You are considered an independent contractor, and therefore no partnership, agency, joint venture, employee-employer relationship is intended or Established by this Terms of Service. The invalidity of any provision of this Terms of Service will not affect the validity of any other provision of this Terms of Service, all of which shall remain in full force, and effect.

21. ID Age Verification.

GreenSuppliesOnline reserves the right to verify the age of any customer who places an order through GreenSuppliesOnline.com as of 08/08/16. By ‘customer’, we refer to any individual who places an order with their name in either the shipping or payment details section of an order. By agreeing to the Terms set forth, if a customer’s order or age are called into question, they will be asked and responsible for providing a valid proof of ID that displays their birth month/day/year. The ‘customer’ will be given 5 business days to reply and provide proof of ID from the date of request. Failure to do so will result in legal proceedings towards obtaining the required information from the customer (valid identification) along with any monetary expenses that are accrued.

Changes to terms of use

GreenSuppliesOnline reserves the right, at our discretion, to modify, add, change, or remove any portion of this agreement and any other policies and agreements that may relate to the Website at any time and in any such manner, without any prior notice to you. You are bound by such revisions and it is your responsibility to periodically visit this Terms of Service to review the current Terms of Service to which you are then bound. You are able to review the most current version of this Terms of Service at any given time by clicking on the ‘Terms and Conditions’ hyperlink located at the bottom portion of the pages on the Website. By using this Website, you indicate your acceptance of this Agreement. Your usage of the Website after changes occur indicate your acceptance to being bound by this agreement as well as the Privacy Statement as they existed at that time.

Last updated: 02/28/17